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Setting up your remote viewing.
All our range of Black Box NVRs & XVRs use the same method.
Connect your XVR/NVR to your router using a standard Ethernet network cable. Please follow link below for suitable cables, they come in various lengths. Please click here to view our range of cables.
If it is difficult to route an Ethernet cable from your XVR/NVR to your router you can use a set of powerline home plugs. These use your mains wiring circuit to transmit the network signal. Please click here for link.
Go to your XVR/NVR, enter the main menu (This is done by left clicking your mouse and selecting menu from the list of opinions) you should see the following screen. Now click ‘Configuration’.
You should now be seeing the following screen. Now click ‘Network’ on the left hand side of the screen.
You should now be viewing the following screen. Please make sure the check box next to ‘Enable DHCP’ is ticked. If not then check the box and then click the apply button.
Now you need to select the tab along the top of the screen called ‘P2P’ once you have click this tab, you will see the following screen.
You should now be viewing the following screen. Please make sure the check box next to ‘Enable P2P’ is ticked. If not then check the box and then click the apply button.
If you wish to connect using a mobile device then please go to your app store and download and install the app called: FREEIP
The first thing you need to do after downloading the app, is open the app and select the tab called ‘Playback’ this will take you to the following screen. If you haven’t already used this app before you will need to click ‘Register’ and enter all your details.
Once you entered all your details and created an account and you are logged in to your account. You will need to select the tab that says ‘SN Login’ this will take you to the following screen.
Once there, the box that says ‘input device serial number’ you can scan the according QR Code from your XVR (refer to step five). For example if you’re using an IPhone you would scan the code with is labelled IOS. When scanning your QR code a message like the one of the following screen will appear, please make you click ‘OK’.
When it has scanned it will automatically put the required information into your mobile’s FREEIP app. Then you will need to enter the user name and password. The default user name and password are.
Now click login on your app.